Automate Claims Processing For Speed and Accuracy Improved Productivity and Customer Satisfaction
Driven by Synergy’s ASTRA Framework.
Health Claims Automation
The digital customers of today are impatient. They expect health claims to be processed within a day or two for simple claims. Sadly, traditional claims processing falls short on many counts, such as human errors, longer turnaround times and higher costs, resulting in poor customer satisfaction and low staff morale.
Synergy’s Health Claims Automation lets health insurers dramatically improve the turnaround time (TAT) on claims processing, while eliminating human errors at the same time. Synergy’s customers have experienced reduction in TAT ranging from 50% to 65% depending on their business processes and nature of claims.
Solution Highlights
Evaluates all processes end to end in the claims settlement cycle
Identifies specific processes and tasks that can deliver maximum gains through automation
Automates chosen tasks ranging from pre-data assessment, data capture in core system, validations and approvals and payment process initiation
Delivered using Synergy’s ASTRA automation framework
Solution Methodology
The custom solution is delivered by an expert team of Synergy consultants with decades of experience in the insurance industry in operations and automation.
Key Benefits
50-65% faster processing of claims (TAT improvement)
Eliminates human errors in claims processing through automation
