ICD10 standardization of Doctor Codes is a crucial First Step in the Digital Journey of Health Insurers.

ICD10 standardization of Doctor Codes is a Crucial First Step in the Digital Journey of Health Insurers.

Doctor Code Standardization

Standardized information about doctors across the health claims process is crucial for error free and quick settlement of claims. Lack of standardized information on doctors, ailments and associated diagnosis pose the following challenges:
  • Incorrect selection of policy’s benefit code leading to wrong claims processing
  • Data integrity issues inhibiting vital data analysis for fraud detection and prevention
  • Unproductive effort across teams(claims, network management, TPAs) in maintaining doctor information
  • Synergy’s Doctor Code Standardization is a custom service that helps health insurers standardize their information   about doctors and their specialty, and codify them for use in the claims process.

Solution Highlights

One set of standardized doctor codes across teams with unique codes assigned for each specialty

Classification of all doctors in the directory as per the new code system

Updating the policy administration system

Solution Methodology

The custom solution is delivered by an expert team of Synergy consultants with decades of experience in the insurance industry in operations and data analytics.

Key Benefits

Accurate health claims processing

Improved productivity in health claims processing

Standardized and codified database of doctors shared across multiple teams

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