Blogs

Hyper-personalization: A key for enhanced customer experience
In a rapidly evolving business environment, the age-old term “customer is the king” is getting further reinforced. Generic customer

Covid: Day 180 & beyond – Operational impacts – A study
Synergy conducted a survey, where CIOs and CTOs from various financial services institutions shared their views on how they plan to tackle apprehensions and formulate new plans.

Choosing Processes for Robotic Process Automation – An Insurance Leader’s Guide
The insurance industry has traditionally been considered a laggard when it comes to adoption of digital technologies and automation,

Cyber Security Assessment: Do you have the basics right?
It was a rather unusual day, as we got a call from the CISO of a leading insurance company

Hyperautomation: Are Insurance CTOs Ready for It?
Insurance industry is highly process-centric and requires insurance companies to monitor their business processes closely for efficiency, accuracy and