Challenges
Delay in generating the periodic monthly reports and ensuring single-source of truth seemed to be a complex process.
Mapping various data points for driving insight at various levels of the organization was challenging to achieve in Excel and PowerPoint-driven reporting.
Synergy Solution
Synergy’s consultants studied and benchmarked the client’s processes and suggested multiple quick wins for improving their competency advantage.
Synergy’s consultants developed an organizational level Management Information System with a robust data analytics and visualization approach encompassing New Business, Claims, PoS, Customer care.