Automated Document Generation for Speed, Accuracy and Higher Productivity

Documate for P&C Insurers

Insurance companies need to generate a whole bunch of documents from time to time, across its business processes. From statutory letters and reports, to standard business communication with clients and agents, such documents are produced by employees working with various information sources, extracting relevant pieces of data and assembling them to create the documents. Documents need to be reviewed at multiple levels for accuracy before they are printed or emailed while ensuring zero human errors, timely communication and reduced costs.

Synergy’s Documate is a software bot solution that can be configured to connect with multiple data sources, extract relevant fields, process documents to create output documents of various kinds. The bot can also automatically email them to intended recipients, print or save them. Typical applications for P&C Insurers include the automated generation of the following documents:

Pre-Cancellation Letter

Automated Receipts

Statement of Accounts

Solution Highlights

Works with any data source including core insurance applications, Excel spreadsheets etc

Rule based processing of data

Options to choose from different document formats and templates

Customizable process flow, with appropriate checks and validation

Options to save, print or email auto generated documents

Solution Methodology

The custom solution is delivered by an expert team of Synergy consultants with decades of experience in the Insurance industry in operations and data analytics.

Key Benefits

Accurate and faster auto generation of documents. Eliminates error and rework

Eliminates reviews at multiple levels to validate accuracy of documents. Improves productivity by 25-50% depending on documents automated

Improved compliance to regulations by eliminating delays in communication

Improved customer and agent experience

Related Solutions

Automated Agent Onboarding

Success Stories

Automation

Premium Collection Process Optimization

Automation

Leveraging RPA for Digital Communication

Automation

Automated Data Comparison and Verification

Thought Leadership

Blog

Choosing Processes for Robotic Process Automation – An Insurance Leader’s Guide

Leadership Interview

Technologies transforming the Insurance industry: Interview with Mr. Paul Carson, Former COO of AXA, Hong Kong

Leadership Interview

Role of Patient Care Providers: Interview with Mr. Ramneet Walia, CEO Asia, Preferred Global Health (PGH)