Consulting
Services
Consulting Services
Synergy’s Consulting Services help insurance leaders get a better understanding of their pressing business problems and challenges, evaluate options available and make the right decisions. Synergy’s consultants are highly experienced in addressing business challenges troubling the Insurance industry, using innovative IT solutions across almost every function or business process. Our recommendations are rooted in practical experience and successful execution at scores of Insurers leaders across Asia.
Our Consulting Services include:
Digital Transformation
Digital Transformation goes much beyond just using digital technologies in the enterprise. It is an enterprise strategy to align people, processes and policies across different functions, in order to create a new mindset of agility and collaboration and compete in today’s hypercompetitive business environments. Synergy helps you chart out your digital strategy and design a roadmap to bring digital thinking and execution across the enterprise, taking in to account your business environment and priorities.
IT Modernization
A digital mindset cannot be translated to business gains if legacy IT is holding you back. Synergy assists large insurers leverage digital technologies such as cloud, mobility, automation and AI to bring new levels of efficiency, superior customer experience and business agility. Synergy specializes in making new digital technologies work alongside legacy systems and platforms, so as to make the transition smooth and better planned, while delivering superior return on your technology investments at every stage of your digital journey.
Customer Experience Design
Digital technologies have vastly transformed how your customers experience your services. Today’s customers are digitally savvy and interact with insurers across a variety of touch points. They expect a consistently high level of customer experience across the touchpoints, be it a mobile app, website, telephone or face to face interactions. Synergy’s consultants have vast experience in assessing and ensuring a high quality, omni-channel customer experience for Health, Life and P&C insurers across Asia.
Business Optimization
Insurance companies are constantly striving to streamline and optimize complex business processes to achieve higher customer satisfaction, lower costs, improved profitability and employee satisfaction. Synergy helps senior insurance executives in identify opportunities for optimization and implement them.