ASTRA was utilised to automate the employee benefits (health claims) process for a major European insurer. In 2017, this project earned compliments for the Client’s effective technology use. Achievements include automated claims processing, built-in configurable rules engine, multi-channel capability, and a better user experience through graphical user interface. Astra has helped achieve 70% straight through processing of their group claims process.
The framework has been deployed across business functions for multiple clients in Hong Kong, India, Japan, and Indonesia.