Strategic, High Value 'Quick Wins' Framework
Astra, Automation Accelerator is a process transformation model comprising a “business due diligence framework” and “automation accelerators” supported by data APIs enabling fast identification, evalua-tion, and implementation of high-value “quick win” opportunities in the insurance and financial services sectors.
The framework consists of 4 main pillars:
Defining the process efficiency & automation objectives which are then integrated & aligned with the corporate ambition of the client.
Establish strong base by identifying critical business functions and target improvement areas Bring in qualitative & quantitative methodology and analyse key business parameters keeping industry benchmarks in mind.
Deploy agile plan for quick wins in the short term. Identification of mid to long term initiatives are iteratively iden-tified and defined at this stage.
Quick wins benefits ploughed into mid-long term initiatives that help deploy created assets , resources, and capa-bilities with minimal investments.
ASTRA was utilised to automate the employee benefits (health claims) process for a major European insurer. In 2017, this project earned compliments for the Client’s effective technology use. Achievements include automated claims processing, built-in configurable rules engine, multi-channel capability, and a better user experience through graphical user interface. Astra has helped achieve 70% straight through processing of their group claims process.
The framework has been deployed across business functions for multiple clients in Hong Kong, India, Japan, and Indonesia.