William Kuan

An insurance thought leader with 17 years of experience at senior leadership roles across functions and business units. He has held the position of Prudential’s Regional CEO for New Markets (Asia), President Director and CEO for Indonesia, Chairman for Taiwan, and Chairman for Laos. His expertise is in assessing new markets, managing market entry options and launching successful operations across geographies.

A qualified CPA from Australia, and MBA from RMIT, William is a regular Guest Speaker and Mentor in the HKU MBA and GIFT (Global Institute for Tomorrow) leadership programs.

Paul Carson

Senior Leader in the Insurance Industry, with more than a decade of leadership expertise with global insurers. He holds the rare distinction of leading Operations across various retail lines of Insurance business at Hong Kong. As the Chief Operating Officer of AXA Hong Kong since 2010, he was responsible for Digital Strategy, Operations, M&A Integration Programs, and in formulating Strategic growth plans for AXA.

Paul is a regular speaker at Industry Forums and InsurTech seminars, promoting the changing needs of Digital Customers and advising on Customer Experience. Previously, Paul has also held the position of COO at, AIA Australia, COO Protection at AIG Life UK and the Deputy CEO of AIA Australia.